Welcome to our Frequently Asked Questions page, where we aim to address common inquiries about WebPsych, a bulk-billing Telehealth clinical psychology service by Delta Psychology.

What is WebPsych?

WebPsych is a Telehealth initiative by Delta Psychology, aimed at providing high-quality, evidence-based clinical psychology services to people across Australia. We offer a range of treatments including anxiety, depression, stress management, and more.

Who is eligible for Medicare rebates?

If you have a care-plan prepared by your General Practitioner (GP), you can access our low fee services. This means that you will receive our expert psychological care at reduced cost to you.

What age ranges are eligible for services?

We offer services to people aged 18 and over.

How do I schedule an appointment?

To schedule an appointment, please visit our 'Make Appointment' page.

What is a care-plan and how do I get one?

A care-plan is a document prepared by your GP, outlining your health goals and what services are needed to achieve them. You will need to consult with your GP to get a care-plan that includes clinical psychology services.

What therapeutic approaches do you use?

We employ a variety of evidence-based therapeutic approaches, including Cognitive Behavioral Therapy (CBT), Interpersonal Therapy (IPT), and Dialectical Behavior Therapy (DBT), among others.

Is Telehealth as effective as in-person therapy?

Numerous studies have shown that Telehealth can be just as effective as traditional in-person therapy for a variety of mental health issues. Our qualified clinical psychologists are trained to deliver effective treatment via Telehealth platforms.

What do I need to access Telehealth services?

You'll need a stable internet connection, a computer or mobile device with a camera, and a private space where you can talk freely.

How do I know my information will be kept confidential?

We adhere to strict privacy and confidentiality standards, as laid out in our 'Policies' page. All Telehealth sessions are conducted via secure, encrypted platforms to ensure your privacy.

Can I switch between Telehealth and in-person consultations?

Yes, you can switch between Telehealth and in-person sessions as long as they align with your treatment plan and are agreed upon with your clinical psychologist.

What is your cancellation policy?

Please refer to our 'Policies' page for detailed information on our cancellation policy.

Feel free to reach out if you have more questions that aren’t addressed here. Contact us today to take the first step towards a healthier, more balanced life.